Packaging & Shipping instructions

Please follow the packaging & shipping instructions below:

1. Place the drive in an ESD (Electro Static Discharge) bag, if possible.
2. Wrap the bag with 2 inches of bubble wrap or a non-movable foam cushioning
3. Place in sturdy cardboard box. Do not use a chipboard, as it is not strong enough to withstand the rigor of transit. Please make sure that the corrugated carton? is free from defects and is structurally sound.

When shipping multiple items, each item must be packaged as instructed above. The hard drives must not directly touch each other and cannot move inside the packaging. All devices must be packed in individual anti-static bags and then be placed inside of a sturdy cardboard box. DO NOT USE packing material that can shift or settle during transit. You should also NOT ship the devices using padded or regular envelopes.

With your media, please include the case number that you received in the case setup letter.
Proper packaging is essential for the safe transportation of your failed media.
*Disklab is not responsible for damages that may occur during shipping.

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